It is the policy of Setco Automotive (NA) Inc. to supply products that consistently satisfy customer and regulatory requirements. All products are manufactured & delivered in accordance with our Management System, which is designed to meet the requirements of ISO 9001 for all aspects of the company. We also focus on:
- Manufacture products to meet customer requirements within agreed timescales
- Determine, monitor and review external and internal issues that are relevant to the purpose and strategic direction of the organization
- Training and motivating employees to help Setco Automotive (NA) Inc. continually improve; thus improving operational performance and reducing waste
- Providing a safe working environment
Performance of the quality management system will be measured by key performance indicators. The management team will review implementation of the policy and achievement of the key performance indicators through regular operational management reviews and by an annual strategic planning review.
The policy is communicated to all employees and understanding verified through regular team meeting and communications